Resolving Your IP is Blacklisted in DirectAdmin

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Resolving Your IP is Blacklisted in DirectAdmin

In this article, we will address one of the errors you may encounter when logging into DirectAdmin:

Your IP is blacklisted

This error occurs when you have multiple failed login attempts to DirectAdmin. If you exceed the allowed number of failed attempts, DirectAdmin will automatically block your IP to maintain security.

It’s important to note that this blocking can occur even if no firewall is installed on your server, as DirectAdmin handles this directly.

IP is Blacklisted in DirectAdmin

Solutions to Unblock Your IP

There are several ways to resolve this issue:

Solution 1: Change Your IP Address

One way to resolve this issue is to change your ISP or reboot your modem to obtain a new IP address. You can then log in to the control panel with the new IP and correct login details.

Solution 2: Remove Your IP from the Blacklist

Another method is to log in to the server and remove your IP from the blacklist. Additionally, you can add your IP to the whitelist for extra assurance. Note that you need root access to the server for this task. If your service is a lower-access host or server, you can request the server admin to perform this task with higher access.

To remove your IP from the blacklist, follow these steps after logging in to the server:

/usr/local/directadmin/data/admin/ip_blacklist

Locate your IP and remove it, then save the changes.

To ensure your IP is not blocked again, you can add it to the whitelist:

/usr/local/directadmin/data/admin/ip_whitelist

Adjusting Login Attempt Settings

DirectAdmin settings allow you to change the number of failed login attempts before an IP is blocked. This can be reviewed and adjusted at:

Admin Level -> Admin Settings -> Blacklist IPs for excessive login attempts

It is recommended not to set this number to less than 10 to avoid frequent accidental blocking due to incorrect logins.

We hope this article has been helpful to you.

In this article we found that how to Resolve “Your IP is Blacklisted in DirectAdmin”. You can still read this article for more information about DirectAdmin features here.

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