In case that you could not find your answer in the following list, please contact us through the website chat
How can i register a domain name?
You can easily register your desired domain name by taking the following steps:
first you need to check the availability of the domain name. you can do this by entering it in the provided fileds above.
if the domain name is free, then you can order it by clicking on the Go button.
if this is your first domain regitration in our website, then you need to answer the verification email.
please note that, in a number of domain names such as gtlds, you need to submit required documents in order to be authorized. you can get more information about the required documents by contacting us via website chat.
How can i transfer my domain name to airoserver.com?
in order to transfering your domain name to our website you can take the following steps:
first the domain name needs to be unlocked. to unlocking it you can easily Sign in to your registrar, and look for the button to disable your domain lock.
second, you need to receive an authorization code, also known as EPP code from your registrar. usually, you can do this in the same section that you unlocked the domain name.
as the final step, you need to ask us to transfer your domain name. you can easily do this by clicking on transfer buttons in the above section.
please note that, transfering process is not possible in the first 60 days after registering, transfering to a new host or change of owner.
How can i know the time of expiration of my domain name?
You can always log in to your ariroserver.com account and see the exact time of the domain name's expiry date.
you also will be informed 1 week before the expiration, by receiving several emails from us.
Can i renew my domain name after expiration?
Yes. when a domain name expires, it is become suspended. however it can be renewed with the regular fee until 30-45 days(depends on the domain name). this period is called Grace Period.
After this period, there is another 30-45 days, known as Redemption period that the domain name still can be renewed by the owner, however the renew fee would be higher than the regular one.
After redemption period, the domain name will be locked for about 5 days and then it would be free for everyone to register.
How can i connect a domain name to my hosting service?
In order to connecting a domain name to a host, you need to set the name servers of your host in your domain's control panel.
You can ask our support team to do this for you or you can ask for the name servers in a ticket.
Do you offer a money-back guarantee on domain registration?
Unfortunately, the money can not be returned in domain related services.